The cannabis industry is rapidly growing, with more and more states legalizing the use of marijuana for both medicinal and recreational purposes. As the demand for cannabis products increases, so does the need for knowledgeable and professional individuals who can assist customers in selecting the right products for their needs. Enter the Budtender – the face of the cannabis industry and the key to providing safe and informed access to cannabis products for customers.
In this article, we will explore the role of Budtenders in the cannabis industry, their responsibilities, and the qualifications and training required to become one. We will also discuss the potential career opportunities and growth in the field, and highlight the importance of customer service, product knowledge, and compliance.
What are the job duties of a budtender?
A Budtender is a customer service representative in the cannabis industry who is responsible for assisting customers in selecting the right products for their needs. They are knowledgeable about the various types of cannabis products available and can provide information on the effects, dosage, and usage of each product.
Budtenders are typically found in dispensaries, where they work with customers to identify their specific needs and make recommendations based on those needs. They may also be responsible for maintaining the inventory, keeping track of sales, and providing information on local laws and regulations related to cannabis use.
The primary responsibilities of a Budtender include:
- Assisting customers with selecting the appropriate cannabis products for their needs and preferences, including providing information on strains, effects, and usage.
- Providing accurate and up-to-date information about cannabis products and laws, answering customers’ questions and addressing any concerns they may have.
- Maintaining knowledge of current trends and developments in the cannabis industry, including new products and laws.
- Operating the cash register and handling cash and card transactions.
- Keeping the sales floor clean, organized, and well-stocked.
- Keeping accurate records of sales and inventory.
- Adhering to all local laws and regulations related to cannabis sales and usage.
- Following proper safety protocols and handling procedures for cannabis products.
- Maintaining a professional, friendly, and welcoming attitude towards customers.
- Upselling of products and promoting sales where possible.
- Assisting in the ordering of products and inventory management
- Providing customer service through phone, email, or other means of communication.
There are many different types of cannabis products available, and each has its own unique effects and usage. Some of the most common types of products include:
- Dried Flower: The dried and cured buds of the cannabis plant, typically consumed through smoking or vaporizing
- Edibles: Food products, such as brownies or gummies, that have been infused with cannabis
- Concentrates: Highly potent extracts of the cannabis plant, such as wax, shatter, and oil, consumed through vaporizing or dabbing
Budtenders play a crucial role in helping customers select the right products for their needs by providing information on the effects, dosage, and usage of each product. They also help customers understand the potential risks and benefits of different products and how to consume them safely. They also may provide the information about the strains of marijuana, including details about the THC and CBD content, which can help the customers to select the appropriate product according to their needs.
How do you become a budtender?
In Canada, since the legalization of cannabis by the federal government in 2018, the training and qualifications required to become a Budtender are similar to those in the United States but with some differences. The legal age for cannabis use is 18 but provinces and territories can increase it to 19. Additionally, the certification process may vary by province and territory.
For example, in Ontario, anyone who works in a cannabis retail store must successfully complete an AGCO Board approved cannabis retail employee training program from Cannsell before their first day of work.
In addition to these qualifications, many dispensaries and cannabis companies also require their Budtenders to have some level of cannabis-specific training. This may include classes on cannabis strains, effects, and usage, as well as information on local laws and regulations.
It’s important to keep in mind that the cannabis industry is constantly evolving and laws and regulations are changing frequently, so it’s essential for Budtenders to stay current with the latest developments and continue their education throughout their careers. In addition to that, Budtenders should also be aware of the safety protocols and handling procedures of the cannabis products to maintain the safety of the customers and the dispensary.
When it comes to the United States, the training and qualifications required to become a Budtender can vary depending on the state or jurisdiction in which you plan to work. However, some common qualifications include:
- Being at least 21 years of age (as in most states the legal age for cannabis use is 21)
- High school diploma or equivalent
- Ability to pass a background check
- Strong customer service skills
- Understanding of cannabis products, including strains, effects, and usage
- Knowledge of local laws and regulations related to cannabis use
- Good communication and interpersonal skills
- Ability to work well under pressure and handle money
- In addition to these qualifications, many dispensaries and cannabis companies also require their Budtenders to have some level of cannabis-specific training. This may include classes on cannabis strains, effects, and usage, as well as information on local laws and regulations.
Moreover, some states or jurisdictions may have additional requirements such as passing a certification exam or having a state-issued cannabis worker permit. In some states, certain types of cannabis training courses are mandatory, such as Responsible Vendor training.
Should you become a budtender?
The cannabis industry is growing rapidly in many parts of the world. In the United States, for example, the cannabis market is expected to reach $73.6 billion by 2027, driven by increasing legalization and decriminalization of cannabis and the growing popularity of products such as edibles and concentrates. Similarly, in Canada, the legal cannabis market is projected to reach $1.8 billion by 2022, and the total market size is expected to reach $10 billion by 2025.
As the industry continues to grow, the job market for Budtenders is also expected to grow. However, it is important to note that the cannabis industry is still relatively new, and therefore, job opportunities and pay may vary depending on location, experience, and the company. However, a career as a Budtender can be a good choice for those who are passionate about cannabis and enjoy working with customers. Budtenders typically work in a fast-paced, high-energy environment, and should be comfortable with customer service, sales, and working with cash. Additionally, since the industry is constantly evolving, Budtenders should be willing to continuously educate themselves about new products, laws, and regulations.